see www.intelligentassistant.com for updates on our new product launch

How to refer and win with IA&A Technologies

The Referral of a Lifetime

There is a book called "The Referral of a Life Time" by Timothy L. Templeton (see www.keep-intouch.com ) 

To the question - "can a referral system work for my business" the answer is given with these 6 questions from chapter three page 42:

2) How much would one client treated well buy of your product in a lifetime?

3) How would you feel about a marketing system that lets you be you, enthusiastic but not overly aggressive?

4) Would you rather be known for your interest in the well-being of your customers than for the fees you can make from them?

5) Would you rather wake up each morning confident that you have a system that works for you using the most powerful and most economical marketing system known to mankind - word of mouth?

6) Wouldn't you want a trained sales force of 250 people you don't have to pay telling the people they know how great you and your business are? 

The great thing about being referred for business is that usually a trust triangle needs to be formed. This means that if you and I have a trusting relationship, and you have a trusting relationship with a third party, then by association through you I should have a trusting relationship with the third party you know.

Your current list or database of suppliers or clients is one of your most valued assets. With the trust relationship you have with IA&A Technologies you can get more value out of your database by allowing us to share with them the benefits of ensuring their customer calls are handled efficiently, effectively and appropriately 24 hours a day 7 days a week. 

The benefits to you are:

For each contact you forward to us we will put you and them in the draw to win fantastic prizes - drawn at stand 426 at the Hospitality Live Expo. 

Each lead that eventually purchases a system from us will give you up to $500 credit on your system, or system upgrades, or on the second qualified lead you refer to us you will get this amount as a cash commission.

There are 3 ways you can tell your contacts about IA&A Technologies, each way will lead your business to the great benefits already discussed:

1) Email us a list of contacts

2) Forward this email to your contacts directly with our email in the CC 

3) Tell your contacts about us, and let them contact us.

 Order here

Get your computer and telephony technology less 7%, then you will get Receptionist™ from only $0 per week if you have the hardware. Or only  $23 per week if we supply telephony card and installation.

For more information or to order click here

When and where is the official Intelligent Assistant™ product launch?
see www.hospitalitylive.com.au for your free ticket to join us: 

• on stand 426 at the 

• Hospitality Live - Australian Hospitality and Technology Exhibition, 

• Sydney Convention and Exhibition Centre, Darling Harbour, from

• 29 April to 1 May

Who is invited?
You and your friends and colleagues are all invited. If you'd like to be invited as a VIP click here to find out how. Send an invite to a business owner you know using this link

How can you benefit from attending the product launch?
You will get a first hand demonstration of exactly how the Intelligent Assistant™s will benefit your business. You will also see how well our technology works with the Globaltech Interphone, and how it could be easily adapted to your current phone system. 
If you want your business name to benefit from the people traffic at the expo, and get VIP guest status click here to find out how.
Don't be shy to introduce yourself to us on stand 426, and mention you heard about the expo from this eNews, for your chance to win fantastic prizes, including free dining experiences, massage treatment packages, and even full business accounting software valued at over $2500, you could even win the Intelligent Assistant™ software of your choice customised to your business (over $4000 in value). 

What are the Intelligent Assistant™s?

Recording Intelligent Assistant™:

What does it do? This solution will record up to 4 phone conversations simultaneously. The system is started either by clicking on an icon on your computer desktop, or by creating a conference call to the extension number or hunt group number dedicated to conversation recording.

What is in it for your business? The Recording Intelligent Assistant™ is ideal for staff training purposes. Once you get the permission of the person called to allow the recording to take place, this whole conversation will be stored and archived onto hard drive or CD. Simply playback the recordings via your operating system's access to the server hosting the recording, or even access the recordings over the internet if you choose to let us host your call recording service.

 

PhoneNotify Intelligent Assistant™:

What does it do? This assistant is similar to the call back feature for your voicemail provided by several mobile phone service providers. The PhoneNotify Intelligent Assistant™ will call a pre-configured phone number to notify the called party about calls that have been made to the number handling your calls interactively. Within this same notified call you can check all new messages, bookings or orders, and save, print, fax, or delete these call details remotely over the phone. This assistant can be bundled with any other assistant such as the Booking Intelligent Assistant™ so that your (mobile) phone will ring at a preset time, allowing you to conveniently find out exactly the details of who made confirmed or tentative bookings. This assistant can also be used to automatically remind your clients of appointments, or outstanding bills, or to notify staff of upcoming shift work, if they can't make the shift the system will call the next available staff member. 

What is in it for your business? If you are fed up setting your calls to divert to your mobile phone so that you can handle you customer queries 24 hours a day, then this assistant is for you. Now you can have a system that calls you when it suits you (saving you on call forwarding charges), and know that your customers calls will be handled effectively by your other Intelligent Assistant™s, while you carry on with your other important daily business without call distractions. Tired of reminding customers to pay their bill, or when their next appointment is, then let this assistant help you out. 

 

Booking Intelligent Assistant™:

What does it do? This assistant is there to answer calls when a live operator is not available. The intelligence is to allow the caller to either keep on waiting for the operator, or to interactively make their own booking. Bookings can be for anything from a restaurant reservation, hotel room, or movie, through to an airline flight, or even a dentist, doctors, or massage appointment. The advantage of the Booking Intelligent Assistant™ over other interactive phone systems you might have tried and got frustrated with, is that the built in "intelligence" will ensure your callers needs are met whether they want to deal with a person or a machine. Enabling caller id on your phone lines ensures that even if a caller hangs up when greeted by the "intelligent" prompt, that call is registered and you can still call that person back. Either way the call is never missed and with the Booking Intelligent Assistant™ the callers needs are guaranteed to be met.  

What is in it for your business? If your business or any business you know currently takes bookings or reservations over the phone, then this becomes an essential business tool. If your receptionist is away from the desk, on another call or it is after hours, your clients can now make confirmed bookings over the phone, and even make payments via a business account, or with credit card. These booking details can be used to automatically update your current booking database, and offer clients alternative booking dates or times if their selection is unavailable.  

 

Ordering Intelligent Assistant™:

What does it do? This assistant is there to answer calls when a live operator is not available. The intelligence is to allow the caller to either keep on waiting for the operator, or if they choose, to interactively place their own order. Orders can be for anything from a takeaway meal, hotel room service, or catalogue order, through to an insurance quote, stock market transaction, or even a betting placement. The advantage of the Ordering Intelligent Assistant™ over other interactive phone systems you might have tried and got frustrated with is that the built in "intelligence" will ensure your callers needs are met whether they want to deal with a person or a machine. Either way the call is never missed and with the Ordering Intelligent Assistant™ the callers needs are guaranteed to be met.  

What is in it for your business? Your stock and inventory can now be automatically updated via the calling customer, you no longer need data entry staff to do what the interactive ordering system will do. Your staff can now handle more complex orders, and let the Ordering Intelligent Assistant™ handle the easy, mundane, or simple orders. Why hire more staff at $15 per hour when you can have a system to handle peak ordering periods at less than $15 per week per phone line.

Why not forward this email to other businesses you know who might benefit?
For every business email address you forward this to, and place info@intelligentassistant.com in the CC field, you will be placed each time in the draw to win one of the fantastic prizes described above - dinner, massage, accounting software, Intelligent Assistant software - just click this to start emailing.  

Want to know more about a tailored automated call handling system for your business? yes 

Do you want your business image on the phone to be the best it can be 24 hours a day? yes 

See if you qualify to be a reseller reply here 

In Past Issues

In Future Issues

Future issues of IA&A Technologies eNEWS will include articles relating to:

• IVR and speech recognition - what does all this mean in terms of profit for your business and Return On Investment?

• The 10 step guide to knowing if your current phone system needs an upgrade to more effective automated call handling 

• Case studies - which industries are thriving with IVR and speech recognition technology, and can your industry benefit

• And much more

(C) 2002 - 2003 IA&A Technologies, reserves the right to revise this publication and to make changes to any or all parts of this catalogue, or to the products described in this catalogue, at any time, without obligation to notify any person or entity of such revisions and changes.