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Greetings fellow
decision maker,
Welcome to the
March edition of IA&A
Technologies e-NEWS. The response to
the promotion of Free Voicemail and Autoattendant systems
during February, was overwhelming. We have now taken on board
some great new clients, including a large city car park, who also
wanted the Receptionist™ with
an Intelligent
Assistant™
module
to
provide clients with an interactive ability to find out how
much they have to pay when specifying a day, time and
duration. Taking advantage of the special, they got a fully
automated IVR system for a fraction of what our competitors
are offering. To find out the price respond
here.
Included in the
issue are how you can save 7% off your next computer
or technology purchase, plus why you would want an IVR
system. 3 testimonials from our clients in the restaurant, and
in health and beauty industries should be enough to answer
your why question.
Happy
reading... |
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Saving 7% off your next PC purchase | Happy IVR clients
and what they got out of their system. |
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How to
save 7% off your next PC purchase! |
| Where
do you currently go to buy your new computer?
Do
you go to a small computer shop dealer on a main street
in a busy suburb, and negotiate down a price?
Even
better, do you go to a large discount department store
and haggle the price down by 10% over your next piece of
technology?
Do
you ever consider renting the technology instead of
buying it?
If
you answered yes to any of the above questions then you
are the type of person who is always looking for a good
deal, you want to get the best price for the best value,
you may even shop around until you can get the best
deal, you may even see great specials on in a newspaper.
As
far as renting goes, you have also discovered that it
does not make sense these days to own a PC for a
business, by renting you can claim back the GST each
month, and you can always upgrade to the latest and
greatest microprocessor, DVD, flat screen monitor, or
operating system, at any time in the rental period.
Usually, if you didn't upgrade after the 3 year rental,
you normally own the system anyway since no one will
want the old system anymore.
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So here is the deal: |
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IA&A Technologies, Harvey Norman
and other PC suppliers, have created an alliance that
will ensure you get the best price on any technology you
see in any store.
All
you do is contact
us stating what your needs are, we will price match,
and then give you a further 7% discount on what you saw
in that or any store.
And
instead of free steak knives, we will extend the free
VoiceMail, Autoattendant system, as a bonus free offer
on your new PC, (you
just pay an extra $23 per week for the telephony
hardware)
And
here is the best part, the system with the telephony
card and software installed for free will be delivered
to your door, and installed, as a March only special
offer.
NOW
you can get that computer, scanner, copier, fax machine
at a discount, plus have your business automatically
handling calls 24 hours a day giving you a highly
professional image over the phone.
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Order
here
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get your technology less
7%, then you will get Receptionist™
from only $0 per week if you have the
hardware. Or only $23
per week if we supply
telephony card and installation. |
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Testimonials from clients in
the restaurant, health and beauty industry |
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A few
of our clients were asked 4 questions about 2 months
after they had purchased an automated call handling
system from IA&A Technologies, here are the replies
from 3 of our clients:
Healthpointe
- optimal health and weight loss business
Contact Name - Lani
Contact Number - 0409 991 218
To try the system call - 02 9389 6375 then press 1 then
press 3 Q1/ What was it like before you used our services?
A1/ It was difficult and time consuming because I had to sit and work out exactly what my clients ideal weight should be, and handling mundane queries about our
optimal health program became quite time consuming, I really needed to focus on calls with my clients already on the program.
Q2/ What we did for you and what it was like working with us?
A2/ IA&A Technologies created a Body Mass Index (BMI) calculator
as an add on Intelligent
Assistant™ module, along with our Receptionist™ to handle our daily calls from people wanting to know more about our amazing optimal health program - where you get to eat regular meals, snack all day long, and still lose weight. It was a pleasure working with such a professional person as Gary Kay, who totally understood our needs, because he had been on the program
himself (can I mention here he lost 10kgs in 4 weeks and
is still keeping it off).
Q3/ The specific results you got from us using our services?
A3/ I can now offer clients instant over the phone access to working out their own ideal weight, I no longer have to handle mundane calls from people who are just curious and not serious. I now have more time to spend with people who have specific issues relating to their personal optimal health progress.
Q4/ If you don't mind, but I would like to refer most of the potential customers I have to call your business number, to hear the system (or speak to your receptionist) - and obviously if they want to use your services they will.
A4/ As you know our phones get really busy. I would prefer it if you would refer them to the free demo you set up for us on your business number, so they can try out the BMI calculator, and leave
their details there if they want to know more.
Centre
of Attention - massage and beauty therapies
Contact Name - Shane Herbert
Contact Number - 02 9327 5572 Q1/
What was it like before you used our services?
A1/ As a service driven business, and prior to
installing this system we were unsure of exactly how
many calls we may have been missing during and after
business hours when reception was not manned , which of
course means a potential loss of business and a
continuing feeling of uncertainty.
Q2/ What we did for you and what it was like working
with us?
A2/ IA&A technologies, Gary Kay has been a
pleasure to work with. Gary takes much pride and spends
time to deliver a quality product which is suited for
'our businesses specific needs', which was always
delivered with a personal and professional approach. Our
new automated call handling system (Receptionist™)
now handles call
overflow when our real receptionist is busy, and allows
customers the options to leave messages or help
themselves to info at any point in the automated
dialogue.
Q3/ The specific results you got from us using our
services?
A3. The system was accepted immediately from its
inception from all our client base. The interactivity is
user friendly which clients like and it has given my
business a definite edge as far as 24 hour attendance to
our customers needs. The recently installed data base
tracking of calls will allow our business to expand
further in regards to client demand. Many of my clients
have commended this system and its personal feel. thank
you Gary Kay and IA&A technologies. We will be
adding the Intelligent
Assistant™ module later on for
interactively allowing callers to book appointments,
this will fit with our current manual booking
database.
Q4/ If you don't mind, but I would like to refer most
of the potential customers I have to call your business
number, to hear the system (or speak to your
receptionist) - and obviously if they want to use your
services they will.
A4/ I do not mind at all any of IA&A
potential clients phoning to the centre. If at any time
we start to receive too many calls we may need to ask
potential IA&A clients to call at certain quieter
times. Also, if IA&A clients are ringing after hours
if they could state that they are checking the system,
this way we know we do not need to phone them back.
La Campana -
Spanish
Restaurant
&
Latin
Night Club
Contact Name - Antonio
Contact Number - 02 9267 3787
Q1/ What was it like before you used our services?
A1/ We were handling calls from 10 am to 5pm with our regular receptionist, we had an old Commander system which really needed upgrading. We were taking calls for two of our restaurants on a system that was not working well. After hours messages were kept on a regular answering machine.
Q2/ What we did for you and what it was like working with us?
A2/ Gary, not only assisted us with an automated phone reservation system for La Campana, he also went that extra mile to provide La Campana with a PABX, full computer system, software and training - all for an excellent price, easy payment terms and exceptional service. Gary even went further to extend our automated phone reservation system to handle calls for our other two restaurants BJ's and Flamenco Vive, all within a couple of days.
So now when our receptionist is busy on other calls, or
off duty, the automated system acts initially as an
answering machine, but if people stay on the phone after
leaving a message, they can create a fully automated
(confirmed) reservation - this was created as a specific
Intelligent
Assistant™ module
for our business..
Q3/ The specific results you got from us using our services?
A3/ Our customers and suppliers now know that we care enough about them, to offer more than just an answering machine, that with our phone system they can leave a message, but then also make a confirmed reservation 24 hours a day 7 days a week. The best part is that Gary and his team know what it takes to ensure the phone dialogue will give our customers an enjoyable phone experience. He emphasizes the priority of all calls to be first answered by our friendly staff, but if they are momentarily unavailable, or it is after hours, the
Receptionist™
system lets our customers know that their needs can be automatically catered for. The
Receptionist™
system is really intelligent enough to play dialogues that best suit the time of the call, and whether or not our staff is available.
Q4/ If you don't mind, but I would like to refer most of the potential customers I have to call your business number, to hear the system (or speak to your receptionist) - and obviously if they want to use your services they will.
A4/ We encourage any prospective customers of Gary and IA&A Technologies to call our systems and evaluate the quality of the solutions he and his professional team have delivered to us. (if you are not seriously going to book then just state that you are evaluating the system)
Want
to know more about a tailored automated call handling
system for your business? yes Do
you want your business image on the phone to be the
best it can be 24 hours a day? yes
See
if you qualify to be a reseller reply
here |
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In Future
Issues |
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Future issues
of IA&A Technologies eNEWS will include articles relating
to:
-
How you
can refer others to use systems from IA&A
Technologies and make great commissions, starting at
$500 in your pocket.
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IVR and
speech recognition - what does all this mean in terms
of profit for your business and Return On Investment?
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The 10
step guide to knowing if your current phone system
needs an upgrade to more effective automated call
handling
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And much
more |
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(C) 2002 - 2003 IA&A Technologies,
reserves the right to revise this publication and to
make changes to any or all parts of this catalogue, or
to the products described in this catalogue, at any
time, without obligation to notify any person or entity
of such revisions and
changes. | |
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(C) 2002 - 2003 IA&A
Technologies. All rights
reserved.
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IA&A
Technologies is an Australian owned business that designs and
sells IVR, Speech recognition systems, and resells telecommunication, software and electronic
products. IA&A Technologies supples third party products from
key suppliers such as Globaltech, Panasonic, Harvey
Norman Computers, AAPT, Boise Cascade Office Supplies to
name a few. You
can make easy monthly payments for any technology and
claim on tax via IA&A Technologies unique alliance
with Flexirent - see
www.flexirent.com.au |
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