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How Call Recording will Benefit
Your Business |
IA&A
Technologies' Call Recorder
provides an easy
way of recording telephone conversations to your PCs hard disk
or server. The Call
Recorder is ideal for:
Call
Recorder allows you to store the recorded messages as
compressed files which can be stored for later retrieval,
play-back or e-mailing. You can now download the Call Recorder
software from www.intelligentassistant.com
With this
Call Recorder software, greetings can be played to the
called party with easy auto
triggering from the record start or hotkey activation.
Call Recorder can also be used to record and
listen to: dictation, verbal tasks lists, voice mails, etc.
Recordings are played back
via the sound card in the host PC using standard windows
recording and playback
applications. Call
Recorder can record
only one input at a time, but the system can scale upwards to
record multiple channels when you upgrade to the Recording
Intelligent Assistant.
Features:
Easy
installation
Selectable
recording quality and output file format to provide high
quality (bigger file size) or lower quality (small file
size) recordings
Prefix
the file name with your own unique id
Manual
file naming options to keep track of callers name and number
Post
processing of file to move, sort, compress or zip the saved
file
Post
processing to backup or copy files.
Playback
select window.
One
touch "F Key" hot key operation to Record, Pause
and Playback
Record
conversations direct to your own hard disk, or network drive
Play
recorded conversation though your PC's sound card to
speakers or headset.
One
touch "F Key" hot key to play your own predefined
greetings / disclaimers NOTE: multi-media hardware must be
used to playback greetings to the telephone line.
Demo
mode is provided for $0 (restricted operation on saving
recordings)
Do I
need specific hardware for call recording?
Once you have downloaded
the Call Recorder software, you can either hold a microphone
attached to your PC over your telephone's speakerphone to
record, or get the Recording Adapter (included in the Call
Recorder price of AU$300). This is a piece of hardware that
plugs in between your handset (or headset) and your telephone
unit, with a lead into the recording jack of your PC.
The Telephone Recording Adapter is suitable
for telephones with a modular
handset cord. While the wiring of handset cords can vary,
the Recording Adapter has been designed to work with the
majority of handset wiring types.
The
Recording Adapter unit with the Call Recorder software
complies with Australian Communications Authority (ACA)
requirements for Telecommunications and EMC. WARNING! There
is Commonwealth and State legislation relating to the
recording of, and listening to, communications over the
Telecommunications Network. Compliance with ACA standards
should not be taken to mean that any subsequent use of this
equipment complies with other relevant legislation.
Do
you or your clients really need phone conversations
to be recorded?
IA&A Technologies is offering a complimentary
assessment of all your call handling needs
(including IVR systems, call rates, toll free
numbers, and PABX systems) via our reseller
partners. You can then take advantage of the
assessment report and implement the recommended
strategies at a time that suits you.
Reply
here for your complimentary call handling
assessment. (valued at $450)
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Want
to know more about a tailored automated call handling
system for your business? yes Do
you want your business image on the phone to be the
best it can be 24 hours a day? yes
See
if you qualify to be a reseller reply
here
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Visit www.intelligentassistant.com
for past eNews issues.
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In Future
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Future issues
of IA&A Technologies eNEWS will include articles relating
to:
If
you have news your would like to know more about regarding
IVR, hosting and Speech recognition technology please
send us your comments. Please
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(C) 2002 - 2004 IA&A Technologies,
reserves the right to revise this publication and to
make changes to any or all parts of this catalogue, or
to the products described in this catalogue, at any
time, without obligation to notify any person or entity
of such revisions and
changes. | | 
