InfoWorks Profile

InfoWorks International is a performance and training consulting company. Our goal is to increase our customers’ return on investment in their people through the identification and support of high leverage competencies—the knowledge, skills and behaviours required to align employee activity with corporate mission.

Our tools and programs focus on business issues and needs, and help to bridge the gap between technical, operational and managerial requirements and human performance. With over eighteen years’ experience, our client list includes many leading organisations in Industry and Financial Services.

Our reputation for excellence among our clients stems from three key tenets of our business philosophy:

• Focus on business and performance objectives
• Responsive, consultative relationships
• Sensitivity to the total corporate environment

Our major offices are in Chicago, USA and Sydney, Australia.

Our client base includes many industry leaders throughout North America, Europe and the Asia Pacific.

During 2003, we have commenced our public workshops in Australia.

We offer:

Long term strategic business relationships with key regional organisations that are looking for reliable outsourcing of a range of consulting, training, developmental and Human Resource Developmental needs, including:

•

Consulting in a variety of human and organisational performance and training areas including organisational change, strategic planning, needs analysis, competency analysis and measurement/evaluation.

•

Off-the-shelf, industry-specific and tailored programs to meet customers' specific, unique staff development and productivity needs, including on-site implementation and train-the-trainer.

•

Measurement and assessment of a wide range of activities and processes, both internal and external, including competitive performance.

•

Custom training design and development, including new product launch.

•

Consultative support for centralisation of telephone customer credit, sales and service operations, requiring Telemarketing skills, customer assistance and problem-solving procedures.

•

Internet & Intranet based just-in-time electronic performance support.

•

Specific program areas as outlined in this web site.

About Us..
InfoWorks International is a performance and training consulting company. Our goal is to increase our customers’ return on investment in their people through the identification and support of high leverage competencies—the knowledge, skills and behaviours required to align employee activity with corporate mission. Our tools and programs focus on business issues and needs, and help to bridge the gap between technical, operational and managerial requirements and human performance. With over eighteen years’ experience, our client list includes many leading organisations in Industry and Financial Services. Our reputation for excellence among our clients stems from three key tenets of our business philosophy: • Focus on business and performance objectives • Responsive, consultative relationships • Sensitivity to the total corporate environment Our major offices are in Chicago, USA and Sydney, Australia. Our client base includes many industry leaders throughout North America, Europe and the Asia Pacific. During 2003, we have commenced our public workshops in Australia. We offer: Long term strategic business relationships with key regional organisations that are looking for reliable outsourcing of a range of consulting, training, developmental and Human Resource Developmental needs, including:
•	Consulting in a variety of human and organisational performance and training areas including organisational change, strategic planning, needs analysis, competency analysis and measurement/evaluation.
•	Off-the-shelf, industry-specific and tailored programs to meet customers' specific, unique staff development and productivity needs, including on-site implementation and train-the-trainer.
•	Measurement and assessment of a wide range of activities and processes, both internal and external, including competitive performance.
•	Custom training design and development, including new product launch.
•	Consultative support for centralisation of telephone customer credit, sales and service operations, requiring Telemarketing skills, customer assistance and problem-solving procedures.
•	Internet & Intranet based just-in-time electronic performance support.
•	Specific program areas as outlined in this web site.